Surviving Difficult Conversations

During this highly interactive workshop, you will learn a set of powerful models, tools, and techniques for approaching difficult conversations with confidence and composure. When emotions run high and there is a lot on the line, you want to be able guide these difficult conversations toward productive ends. Navigating these conversations may never be easy, but we can make them more effective – once we understand why they sometimes go off the rails and what we can do to lay the groundwork for a successful outcome.

Speaker(s): Jeff Russell

Discounts are available. Payment is required with registration. Fee includes seminar, materials, and lunch (for in person attendees). Cancellation Policy: You may cancel or transfer your registration up to seven business days before the start date for a full refund. If you do not show or cancel the day of the event, you are responsible for the full fee. You may substitute another person for your registration at any time. An email with program logistics, parking information, and webinar log in information will be sent to you prior to the event. If you have questions, send an email to sbdc@uwlax.edu. By registering for this event, the participant grants the Wisconsin Small Business Development Center and the University of Wisconsin System the right to use, publish, and copyright the image and comments (including print and digital written narratives, materials, audio, video, and still images) in connection with this program for use in connection with program participation (current and future), websites and promotional purposes. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the SBDC for assistance, sbdc@uwlax.edu, 608.785.8783.

Fee: $ 249.00

Registration: $249. Discounts are available. See https://www.uwlax.edu/sbdc/supervisory-management-frequently-asked-questions/ or call 608.785.8783 for details.