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Positive Power Plays: Skills for Conflict & Negotiation

Wed 8:30 AM to 4:30 PM
Topic: Managing Employees

All leaders deal with conflict in one form or another. In this class you will learn how to turn conflict into collaborations and reach win-win resolutions. You will see conflict to clarify roles, relationships, and heighten creativity. Learning how to reach beyond the impasse and find solutions that work is one of the best tools that leaders can use.

What you will learn:

The 5 conflict styles. Strategies for building trust. The 4 stages of conflict resolution and how to use them for any situation. The best listening strategies to use for the best resolution. Emotion management and anger resolution techniques. How creativity plays into resolving conflict. Steps to planning a negotiation conversation

Learn more and register:

Learn more and register:

Fee: $ 269.00

Phone: 608-263-2221


Wisconsin SBDC at UW - Madison
Room 1290 Grainger Hall
975 University Ave Madison, WI 53706