Positive Power Plays: Skills for Conflict & Negotiation (MSBB)

All leaders experience conflict in one form or another. In this class, you will learn how to turn conflict into collaborations and reach win-win resolutions. You will see conflict to clarify roles, relationships, and heighten creativity. Learning how to reach beyond the impasse and find solutions that work is one of the best tools that leaders can use.

What you will learn:

• The 5 conflict styles
• Strategies for building trust
• The 4 stages of conflict resolution and how to use them for any situation
• The best listening strategies to use for the best resolution
• Emotion management and anger resolution techniques
• How creativity plays into resolving conflict
• Steps to planning a negotiation conversation

Please only register if you are available and plan to attend, so the provided funding can assist as many small business owners as possible.

This is an in person event in Madison.

Cancellation Policy: You may cancel your registration up to 5 business days prior to the start of this training program without penalty. Cancellations, requests, and other notice of changes for this program should be provided in writing by sending an email to sbdc@wsb.wisc.edu indicating your name, business, and the course you were registered for.

Waitlist: If this class is full, please let us know that you are interested in attending by adding your name to our waitlist.

Fee: $289.00 WEDC will cover registration cost of the class for Main Street Bounceback grant recipients who register for and attend the complete course.