Fearless Performance Management (MSBB)

The performance management – or employee feedback – process can fill many managers and employees alike with a sense of dread. However, with the right skills and mindset, this process can become collaborative, two-way communication that reduces anxiety and sets everyone up for success.

This class presents a model for managing employee performance and specific tools you can use to set performance goals, document and manage performance, maintain ongoing communication, conduct performance reviews, and develop performance improvement plans. Includes an electronic copy of the book Fearless Performance Reviews by Jeff and Linda Russell.

What you will learn:

• The 7 reasons why performance reviews often create fear
• The 11 characteristics of fearless coaching conversations
• How to increase your success rate in ensuring constructive feedback is heard by reducing fear responses
• How the Ladder of Inference takes us quickly away from our goals and toward unproductive judgements
• What is a collaborative mindset and how to use it to create a winning approach
• How to use the Great Performance Cycle to create high-performing employees
• The reasons why giving constructive feedback can be difficult
• 15 tips for giving constructive feedback for great results

Please only register if you are available and plan to attend, so the provided funding can assist as many small business owners as possible.

This is an IN-PERSON event in Madison.

Cancellation Policy: You may cancel your registration up to 5 business days prior to the start of this training program without penalty. Cancellations, requests, and other notice of changes for this program should be provided in writing by sending an email to sbdc@wsb.wisc.edu indicating your name, business, and the course you were registered for.

Waitlist: If this class is full, please let us know that you are interested in attending by adding your name to our waitlist.

Fee: $304.00 WEDC will cover registration cost of the class for Main Street Bounceback grant recipients who register for and attend the complete course.